A new game like Amazon’s Crucible won’t launch without some hick-ups and errors. We’re collecting all the common problems that players experience with Crucible and potential solutions for them.
FATAL ERROR – LOGIN_TIMEOUT – Crucible timed out trying to log you in.
Error: “Crucible timed out trying to log you in. Please restart your client to try again. LOGIN_TIMEOUT”
Solution: If you get the “FATAL ERROR – LOGIN_TIMEOUT” in Amazon’s Crucible there is a high chance that the servers are having problems currently.
Can’t Download Crucible from Steam
Amazon’s Crucible launched first in North America and the availability only got recently changed to the rest of the world. If you can’t download the game yet, try restarting Steam or clearing it’s cache.
Error: The match was cancelled because we could not backfill a missing player in time.
Solution: Just re-queue and hope that it won’t happen again. If it’s happening every game for you, check the official channels if there are any known server problems in Amazon’s Crucible.