DEATHGARDEN ERRORS, PROBLEMS & FIXES
HOW TO FIX DEATHGARDEN CRASHES, ERRORS AND PROBLEMS
Pick the problem you’re experiencing from the list, click on it and we’ll hopefully have a solution for you!
DEATHGARDEN ERRORS & PROBLEMS
WARNING - THE GAME CAN’T CONNECT TO OUR API. PLEASE VERIFY YOUR FIREWALL AND ROUTER CONFIGURATIONS.
This error message can have multiple causes. We’ll go through the most likely ones. Just look out for the one that might be yours.
DO YOU LIVE IN RUSSIA?
One or multiple by Behaviour Interactive & Deathgarden used IP addresses were blocked by the russian government as a result of their blockage of the telecommunication app telegram. The developer has to request a removal of those wrongly blacklisted IP addresses. We informed the developers on May 11th about this.
DO YOU LIVE IN IRAN?
You might be affected by government sanctions.
CONNECTION BLOCKED BY A FIREWALL
Make sure the game is allowed in your firewall. This might be the default Windows Firewall or a 3rd party firewall, if you use one.
SERVER OR ISP CONNECTION ISSUES
In the end it might just be your internet service provider who has a hiccup. Or the games’ servers. Check social media and forums, maybe you’re not the only one with that problem at the moment.
GREEN / PINK FLICKERING GAME
DON’T JUST USE WINDOWED FULLSCREEN MODE TO FIX IT! IT COSTS PERFORMANCE AND ADDS ADDITIONAL INPUT-LAG.
If Deathgarden flickers in green or pink in fullscreen mode, you’re running into a known bug with NVIDIA GPUs, Windows 10 and some monitors. The monitor gets the wrong color information.
NO PROBLEM THOUGH, THAT IS HOW YOU FIX IT:
- Open the NVIDIA Control Panel, for example by right-clicking your Desktop and choosing it from the context menu.
- Choose Change resolution in the menu on the left under Display.
- Scroll down to the color settings and choose “Use NVIDIA color settings.” Make sure the Output color depth is set to 8 bpc.
- Apply the settings on the lower right and it should be fixed. Have fun in Deathgarden without a green or pink monitor.
Laggy Veritcal Mouse as Hunter
No worries, you're not alone. Unfortunately we have no fix for that. It might be only fixable by the devs. If you know a solution, please share it with us on the Discord!